- New on the Shelf, a Confido Newsletter
- Posts
- Tag it, sync it, move on
Tag it, sync it, move on
Two upgrades landing this week: AI-assisted deduction tagging, and ERP product sync you can set up yourself. Both take manual steps off your plate.

Here's the short version of this week: two features that cut manual work in the back office. Deduction tagging gets a rebuilt workflow with AI-suggested matches, so you spend your time deciding instead of hunting. And ERP product sync moves into your own Settings, so getting set up no longer waits on us. Both roll out this week.
🏷️ Deductions: Tagging That Tells You What to Do Next
As a brand grows, so do its deductions, and tagging them stays manual. Every new deduction is one more to review, code, and match to a promotion by hand. Past a certain volume, keeping up means an entire team dedicated to processing deductions instead of working the ones worth money.
What's new: rebuilt deduction tagging.
Clear status on every row. Each deduction reads Untagged, Tagged, or Missed Promotion, so you always know what is left.
Approve and tag in one step. Approval status sits right on the row, so you can approve and tag together instead of jumping between screens.
AI-suggested matches. Confido suggests the promotion each deduction ties to, so tagging becomes a quick confirm instead of a search.
The payoff: The deductions queue stops being a wall of rows and becomes a worklist. You act on the ones that need you and move on. Reach out to your CS rep if you’d like us to turn this on for you.

⚙️ Coming Soon: Set Up ERP Product Sync Yourself
What we heard: Getting your products synced from your ERP used to mean waiting on the Confido team to configure it. One more dependency, one more delay before you are live.
What's new: self-service ERP product sync, coming soon.
Set it up from Settings. Product sync is moving into your own Settings, so you can connect it without a ticket.
Stays current on its own. A daily job keeps your product data fresh once it's connected.
The payoff: One less thing that waits on us. Your products flow in and you get to value faster.
🎥 See It Live
We walked customers through our new Supply Planning module (watch the recording here), and we're hosting another webinar for those who missed it on July 30th.
Want the thinking behind it? Thilo Hamann, our Head of Demand Planning, wrote up why the S&OP loop stays open at most CPG brands, and what closing it looks like - read it here.
Know a supply planner who lives in spreadsheets? Forward them this email.
📅 Where to Find Us
Upcoming Events | Overview | Date/Time |
|---|---|---|
SuperZoo 2026 | North America's largest pet-industry retail trade show. | Date: August 12-14, 2026 Location: Mandalay Bay Convention Center, Las Vegas, NV |
NACDS Total Store Expo 2026 | The chain-drug/retail industry's biggest buyer-supplier gathering (CPG, OTC, beauty, supply chain. | Date: August 15-17, 2026 Location: Thomas M. Menino Convention & Exhibition Center, Boston, MA |
🤝 Confido’s Referral Program
Know someone who could benefit from Confido? We’d love to connect!
➡️ Submit referrals at the link below:
Every referral helps us build a better product for the whole community - thank you.
🥕 That’s a Wrap. See You Next Week!
As always, if you have questions or want a walkthrough of any of these features, book a demo or reach out to your CSM - we're here to help you get the most out of Confido.