New on the Shelf: OOS Alerts, Deduction Timing Forecasts, and Demand Planning Preview

⚠️ OOS Alerts

Out of Stock (OOS) Alerts in the Sales Forecast give your team an early warning system for inventory issues, so you can act fast, before it gets critical.

Catching an OOS risk early can mean the difference between a quick fix vs. a major revenue impact.

How it Works

1. Confido establishes your baseline OOS rate for each planning group, powered by store-level analytics from Muffin

2. If the current week exceeds that baseline (based on a custom threshold you assign), an alert is triggered

3. Out of Stock Alerts within the Forecast provides a summary view, with color-coded levels of urgency

Ready to learn more? Reach out to your CSM or book a demo!

🕛️ Deduction Timing Forecasts

Waiting on deductions to arrive can feel like a black box. Confido's new deduction timing forecasts change that. By using your own historical data, Confido predicts when deductions for active promotions are expected.

Within Accruals —> Deduction Timing gives you two views:

Arrival predictions 🟰 improved cash flow forecasting, less surprise reconciliation, and visibility into when a payment looks short or overdue.

🔮 Demand Planning Preview

We've been hard at work building something we think will change how your team forecasts: DEMAND PLANNING

Demand Planning is your end-to-end solution that unifies

✅ statistical models

✅ live customer inventories

✅ commercial team inputs

Ahead of the public launch, we’ve opened up demos to current customers for a first look. 🤫 Reach out to your CSM or book a demo!

…and stay tuned for more details next week 👀 

☀️ Expo West

We’re excited to see everyone at Expo West this week!

If you’re at the conference or are in the area, don’t hesitate to reach out! Look forward to seeing many of you there 🥳 

🤝 Confido’s Referral Program 

Know someone that could benefit from Confido? We’d love to connect!

➡️ Submit referrals at the link below:

We appreciate your partnership and support!

Confido’s Advanced Disputes is an end-to-end solution to fully automate the deductions dispute lifecycle. Below is just a few of the many highlights of this latest release.

Auto-Dispute Workflows

• Confido auto-initiates disputes, flags what is a high likelihood dispute, retrieves backup documentation (BOLs, PODs, etc.), and generates dispute messages.

• Based on your dispute configurations, the platform intelligently submits disputes directly to vendor portals, or routes cases for your review.

Dispute Timeline

• Get all the context you need with a detailed timeline of each dispute.

• Confido tracks every submission, response, and supporting documentation all in one centralized place.

• You can also take action - message vendors or submit disputes - directly from the timeline, without switching views.

Disputes Dashboard

• From the comprehensive Disputes Dashboard, get insights into dollars recovered, win rates, and amounts pending.

• Filter and drill down for more detailed reviews by customer, dispute type, win-likelihood, and more.

• Track statuses across each stage and know where to take action next.

We're thrilled to see the impact of this upgraded disputes experience. Never touch a dispute again with Confido’s Advanced Disputes.

Reach out to your CSM or book a demo!

🎥 Upcoming Webinars

Curious about past webinars or want a second look? Watch here

🥕 That’s a Wrap — See You Next Week!

With this weeks updates, the future of forecasting with Confido is automated, predictive, and in your control.