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- New on the Shelf: Manage Ship-To Forecasts in Cases
New on the Shelf: Manage Ship-To Forecasts in Cases
Fresh from Confido: Gain greater forecasting flexibility and control with Confido's latest release.

📦️ Manage Ship-To Forecasts in Cases

With Confido’s latest update to forecasting, demand planning teams can now manage ship-to forecasts directly in cases. No more switching between views. Whether it's order adjustments, pipefills, or direct order customers, you have the flexibility to edit in cases or units.
Direct editing in cases: Make updates to forecasts directly in the cases view
Smart case configuration handling: When case configurations change (e.g., a product switching from 12-count to 6-count cases), the system automatically references pricing data to reflect the conversions
Automatic rounding: Cases are rounded to the nearest whole number for clean, practical forecasting
✨ Updates That Just Make Life Easier ✨
Added the transaction type in audit logs
Gross margins visible within the Trade Summary table
Additional filtering rules incorporated into the product ERP sync
Number of lookback weeks as a parameter for apportioning in stats forecasting
Now support assigning and displaying multiple owners per account owner type
ICYMI: 🔁 Deductions Lifecycle

We're excited to share a major update to how you view and process deductions in Confido.
Why This Matters
Before, all deductions appeared in a flat view, regardless of their status or a user’s role, making it difficult to answer simple questions like, "Where are my deductions?"
Now, with Confido’s Deduction Lifecycle, track deductions through every stage and quickly identify what requires your attention. 🔎
What's New
Enhanced Table & Filters
Dedicated views organized by lifecycle stage and approval status
Filters for lifecycle stage and approval status for quick searching
See deductions awaiting your review or track your previously approved deductions
Improved Workflows
Role-based visibility and permissioning ensures users see only relevant deductions and fields
Clear blocking indicators when approval is required before clearing
Configurable approval requirements
Dispute status visible as tags and filters, and can occur at any lifecycle stage
Defined Lifecycle Stages
Pending: Payment and deduction unapplied, and nothing posted to GL or clearing account
Clearing: Deduction posted to clearing account, awaiting reconciliation to specific P&L account
Cleared: Deduction posted to final P&L account
Archived: Deduction archived in Confido
🎥 Upcoming Webinars
Muffin Platform Demo | Thursday, January 15th @ 1 pm Eastern | Get a deep dive into Muffin’s capabilities. |
Disputes in Confido v2 | Thursday, January 29th @ 1 pm Eastern | Learn more about managing and automating disputes within Confido. |
Demand Planning Module Launch | Thursday, February 5th @ 1 pm Eastern | Discover how to maximize Confido’s Demand Planning platform. |
Missed past webinars or want a second look? Watch them here!
🎆 That’s a Wrap — See You in 2026!
Thank you for joining us this year. We’re excited to continue sharing the latest & greatest at Confido with you all in the new year. Happy holidays to all!