New on the Shelf: Deep Dive into Advanced Disputes

Fresh from Confido: Check out key highlights from Confido's Advanced Disputes.

Confido’s Advanced Disputes is an end-to-end solution to fully automate the deductions dispute lifecycle. Below is just a few of the many highlights of this latest release.

All of this and more will be covered in our webinar: Tackling Vendor Disputes

🪄 Auto-Disputes 🪄

  • Confido auto-initiates disputes, flags what is a high likelihood dispute, retrieves backup documentation (BOLs, PODs, etc.), and generates dispute messages.

  • Based on your dispute configurations, the platform intelligently submits disputes directly to vendor portals, or routes cases for your review.

⏱️ Dispute Timeline ⏱️

  • Get all the context you need with a detailed timeline of each dispute.

  • Confido tracks every submission, response, and supporting documentation all in one centralized place.

  • You can also take action - message vendors or submit disputes - directly from the timeline, without switching views.

📊 Confido Disputes Dashboard 📊

  • From the comprehensive Disputes Dashboard, get insights into dollars recovered, win rates, and amounts pending.

  • Filter and drill down for more detailed reviews by customer, dispute type, win-likelihood, and more.

  • Track statuses across each stage and know where to take action next.

Want to learn more? Join the webinar: Tackling Vendor Disputes

🗓 Thursday, February 26th @ 12:30pm ET

Ready to dive in and get 1×1 insights? Reach out to your CSM or book a demo!

We're thrilled to launch this module and excited to see the impact of this upgrade. Never touch a dispute again with Confido’s Advanced Disputes.

☀️ Expo West

We’re excited to be heading to Anaheim next week for Expo West (Mar 2-4)!

If you’re attending the conference or are in the area, don’t hesitate to reach out! Look forward to seeing many of you there 🤩

🤝 Confido’s Referral Program 

Know someone that could benefit from Confido? We’d love to connect!

➡️ Submit referrals at the link below:

We appreciate your partnership and support!

ICYMI:  🌟Advanced Dispute Launch Video🌟 

🎥 Upcoming Webinars

Tackling Vendor Disputes

Register for webinar

Thursday, February 26th @ 12:30 pm Eastern

Learn how to most effectively and efficiently manage trade & non-trade disputes.

Curious about past webinars or want a second look? Watch here!

🥕 That’s a Wrap — See You Next Week!

We’re excited to continue sharing how Confido’s Advanced Disputes can help you run your brand more efficiently and make your recoveries more effective.