New on the Shelf: Flexible Dispute Pricing, Demand Planning Reporting Alerts, and Collapsible Sidebar Navigation

🎯 Disputes - Flexible Pricing Model

For most brands, disputes mean manual submissions, digging up documents, and following up until you finally get paid back. It's tedious work that eats up hours your team doesn't have.

Auto-Disputes handles it all. Confido identifies your winnable deductions, pulls the supporting documents, files the dispute, and tracks repayment from start to finish. All without a single manual submission or follow-up email from your team. 

Because pricing should align with performance, Confido offers two pricing options:

1️⃣ Subscription/Flat Fee: Predictable cost, unlimited disputes, and you keep 100% of recovered dollars.

2️⃣ Success-Based: No upfront cost. We take a % of dollars recovered, so we only win when you do.

🔄 Demand Planning - Reporting Alerts

Demand planners spend too much time hunting for problems that should have been flagged automatically. Stale overrides sitting untouched for weeks, forecasts with no underlying sales data, anomalies buried in hundreds of SKUs — by the time someone catches them, it's often too late to course correct.

What's new:

• Six alert types: sales with no forecast, forecast with no sales, extreme bias, no polarity switches, stale overrides, and demand anomalies

• Each alert links directly to a diagnostic report so your team can understand the issue and take action immediately

• Full alert resolution workflow with dismiss, snooze, and resolve options, all with audit logging so nothing falls through the cracks

Reporting Alerts turns your demand planning module into a proactive system instead of a reactive one. Instead of manually reviewing every SKU and customer combination, your team gets surfaced exactly where attention is needed and why. Cleaner forecasts, faster resolution, and a lot more confidence heading into your next S&OP cycle.

📖 Collapsible Sidebar Navigation

You may have noticed something new on the Confido platform. The sidebar navigation is now collapsible — click the toggle to tuck it away and give yourself more screen real estate when you need it. It's a small change that makes a big difference, especially when you're deep in a report or working through a busy dashboard. Expand it back anytime in one click.

🙌 POI SPRING SUMMIT 2026 is this week!

POI is this week! Join us April 15-17 to see how Confido is helping fast-growing CPG brands modernize their trade promotion management — better forecasting, cleaner accruals, and a lot less guesswork. Stop by the booth and say hello.

And we won't just be on the floor. On Thursday, we're taking the stage with our client MUSH to talk about how they brought four departments onto one platform with Confido. Come hear us live.

Join Us For Our Chicago Happy Hour 🍸️ 

Join Us For Dinner During POI 🍸️ 

🤝 Confido’s Referral Program 

Know someone that could benefit from Confido? We’d love to connect!

➡️ Submit referrals at the link below:

We appreciate your partnership and support!

🥕 That’s a Wrap — See You Next Week!

This week, we're excited to highlight Auto-Disputes flexible pricing, Demand Planning Reporting Alerts, and our new collapsible sidebar navigation. As always, we're building for you — see you next week!